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Following reports of the earthquakes that have impacted Venezuela between Tuesday 21st and Wednesday 22nd August 2018, we here at Postcard would like to offer our condolences to those affected and to clarify what cover may be available.
We advise all travellers to check the Foreign and Commonwealth Office advice before travelling, and you can do that by checking your chosen destination from the list provided here: https://www.gov.uk/foreign-travel-advice/venezuela
For residents of Ireland please follow the advice of the Department of Foreign Affairs and Trade as follows: https://www.dfa.ie/travel/travel-advice/a-z-list-of-countries/venezuela/
Cover for cancellation due to a Hurricane is available under your Postcard policy as long as the event took place after the date you paid your premium.
Your Postcard policy has a number of benefits available in the event of a Hurricane including the option to either return home or move to a safer area. Please refer to your Postcard policy wording to understand what cover may be available to you.
In the event that you have specific questions not answered by this directive, please feel free to contact us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.