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"Cover to write home about"
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Everything you need to know about the traffic light system and what we cover

From the 17th May 2021 the UK has put a travel traffic light system in place in regards to international travel and the coronavirus pandemic.

As it stands the Department of Transportation have stated ‘You should not travel to red or amber list counties or territories for leisure purposes’ as part of the new traffic light system.

We understand that everybody’s advice can get a bit confusing and leave you wondering when and what you can actually get cover on. We therefore wanted to share the Postcard stance on our products with you in the event that the FCDO and traffic light system advice is not the same across destinations.

I am travelling to a Green country, what cover can I get?

We can provide cover for those travelling to Green countries and territories as long as you are not travelling against the advice of the FCDO.

This cover includes emergency medical expenses as so long as you follow all rules and restrictions set by the country or territory you are travelling to.

All Postcard customers must follow any advice that is in place at the time of travel and for the duration of the trip by the Foreign, Commonwealth and Development Office (FCDO). This includes returning to the UK if the FCDO change their travel advice based on the risks being presented at the time. Failure to comply with the FCDO advice may invalidate your policy.

Do note that when you purchase a policy with us*, that there is no cover under any of our policies for the costs associated with the following:

  • – Cancellation due to a change in FCDO advice caused by the pandemic.
  • – Denied entry to the country or territory they are due to travel to.
  • – Having to quarantine or isolate when returning to the UK (this includes hotel quarantine costs).
  • – Having to purchase/pay for Covid-19 test. Please be aware, that our stance is subject to change depending on the information and rules put in place by the UK Government.

I am travelling to an Amber country, what cover can I get?

We can offer cover if you are travelling to an Amber country providing you are not travelling against the advice of the FCDO.

This being said there is no cover under the policy for cancellation relating to a country or territories traffic light categorisation. This means should you book a trip and that destination change from Green to Amber, then you would not be able to claim for cancellation.

We will however include the following:

  • – Cover under the policy for all other sections of the policy, subject to the terms and conditions of the policy.
  • – Cover for emergency medical expenses providing you comply with all rules and restrictions set by the country or territory they are travelling to.

Postcard customers must follow any advice that is in place at the time of travel and for the duration of the trip by the Foreign, Commonwealth and Development Office (FCDO). This includes returning to the UK if the FCDO change their travel advice based on the risks being presented at the time. Failure to comply with the FCDO advice could invalidate your policy.

I am travelling to a Red country, what cover can I get?

Postcard will not provide any cover under any section of the policy to customers who are, or are planning on, travelling to countries or territories categorised as ‘Red.’ – This means no claims will be paid under any section of the policy for trips relating to ‘Red’ countries, including but not limited to ‘Cancellation, Curtailment and Medical Expenses’.

Please be advised, that in the unlikely event that the FCDO advice permits travel to a Red Country, our policies will exclude all cover.

If our stance does change regarding the traffic light system and what we can and cannot cover, then the information above will reflect this and the policy wordings updated accordingly.

*This applies to any policy purchased on or after 13th March 2020.

Buying with Postcard
15% Online Discount
15% Online Discount
14 Day Cooling Off Period
14 Day Cooling Off Period
Cover for Medical Conditions
Cover for Medical Conditions
24/7 Emergency Medical Assistance
24/7 Emergency Medical Assistance
UK Based Customer Service
UK Based Customer Service

How Our Policies Are Different

There are a number of ways in which Postcard travel insurance stands out from our rivals. Here are some examples:

Customers told us;
 
So;
Customers Told Us
They wanted additional cover for pets
So
Postcard provides cover should your pet unexpectedly fall ill or die, causing you to cancel or cut short your trip
Customers Told Us
They were worried about terrorism
So
We added terrorism cover to all our Postcard policies
Customers Told Us
They wanted better cover for personal items
So
Postcard policies will not reduce your claim because of wear and tear
Customers Told Us
They wanted wider cover for cancellation and curtailment
So
We extended the cover on all Postcard policies so that if you have to cancel or cut short your trip for a wide range of reasons, you can make a claim
Customers Told Us
They wanted cover for missed departure if they were caught in heavy traffic
So
All Postcard policies provide cover should you miss your flight (or ferry or train) because of traffic jams, security delays or bad weather)
Customers Told Us
They wanted cover for missed connections
So
We have included this as standard in all our policies
Customers Told Us
They wanted protection against airlines and tour operations going bust
So
You will find cover for End Supplier Failure (including hotels, villa owners and transport providers) in all Postcard polices
Customers Told Us
They would cancel or cut short holidays if the foreign office advised against travelling to these areas
So
We have introduced this cover on all Postcard policies

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Postcard is a trading name of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority FRN306537. tifgroup is trading name of Travel Insurance Facilities Plc registered in England No. 3220410 ©. tifgroup ; all rights reserved. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY. All policies offered are on a non-advised basis