Following reports of the heatwave affecting Japan, we at Postcard would like to extend our sympathies to those affected.
We always advise all travellers to check the FCO’s advice for their chosen destination and the current advice on this matter can be found here – https://www.gov.uk/foreigntraveladvice/japan.
For residents of Ireland please follow the advice of the Department of Foreign Affairs and Trade as follows https://www.dfa.ie/travel/travel-advice/a-z-list-of-countries/japan/.
Cover for cancellation due to the Heatwave in Japan is available under your Postcard policy as long as the event took place after the date you paid your premium.
Should your travel and accommodation arrangements have been affected by the fire your policy may cover reasonable additional costs within a certain radius to provide you with alternative options. To find out more please contact your claims team.
Your Postcard policy has a number of benefits available in the event of Force Majeure including the option to either return home or move to a safer area. Please refer to your Postcard policy wording to understand what cover may be available to you.
In the event that you have specific questions not answered by this directive, please feel free to contact us on firstname.lastname@example.org and we will endeavour to offer an answer. .